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DENTAL SOLUTIONS

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Workbooks that Train Dental Teams in Communication, Verbiage & Patient Experience 

Ready-to-use, printable, and fillable guides for Admin, Hygiene, and Dental Assistants - plus a unified Team Alignment. 

 Admin Workshop & Workbook 

Give your front desk team confidence in every patient interaction. This workbook trains your administrative team to answer phones with warmth, schedule with clarity, and guide financial conversations without fear.​

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  • Phone greeting & tone training​

  • Scheduling & confirmation scripts​

  • Consistent, positive verbiage​

  • Payments & objection handling

Dental Assistant Team Workbook

Dental Assistants play a vital role in patient comfort and treatment support. This workbook gives assistants the exact words and steps to reassure patients, reinforce doctor recommendations, and smoothly hand off to the front desk.

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  • Comfort scripts during procedures

  • Positive, clear chairside updates

  • Reinforcement of treatment plans

  • Checkout & front desk handoff language

Hygiene Dental Workbook

Help your hygiene team deliver a consistent, welcoming new-patient experience while building alignment on scaling and root planing. This workbook equips hygienists with clear, empathetic verbiage that improves case acceptance.

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  • New patient experience scripts

  • Unified SRP explanation

  • Objection responses made simple

  • Education without jargon

Wrap-Up: Team Alignment workbook

Bring your entire office together with one unified communication strategy. This workbook maps the patient journey and ensures Admin, Hygiene, and Dental Assistants speak with the same voice from first call to final checkout.​

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  • Patient Journey Communication Flow

  • Unified verbiage across teams

  • Roleplay activities for real scenarios

  • Team pledge & accountability commitments

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